Fashion Nova Fashion Nova is a fashion-forward clothing and lifestyle brand with its headquarters in Los Angeles. There are five retail stores located in Southern California and offer collections for men and women with curvy bodies, as well as children. Its position as the top-searched clothing brand on Google in 2018 is evidence of its awe-inspiring popularity.
The brand was associated with several of the most famous stars, such as Cardi B and Kylie Jenner, even though their prices fall on the lower end of the scale. In addition, fashion Nova has been notorious for its refund policy, which has resulted in a charge by authorities like the Federal Trade Commission (FTC).
Who Is The Owner Of Fashion Nova?
Fashion Nova is an online retailer that is based in the United States. Fashion Nova was founded in the year 2012 by Suzane Ortega, who was an ex- H&M employee. Fashion Nova currently employs more than 1,000 employees.
Fashion Nova has over 1 million followers on its Instagram account. Fashion Nova offers a diverse assortment of clothes, including clothes, swimwear, and jeans. In addition, most of their products are offered in various sizes.
Fashion Nova is criticized because it is too similar to the H&M designs. Fashion Nova is also accused of copying photos from brands to their website. However, the website, Fashion Nova, has several favorable customer reviews that show customers are happy with their purchases.
Can I claim my money back from fashion Nova?
Fashion Nova now offers both online and in-store returns. However, it is not able to refund the payment method used initially. Despite FTC complaints, the only option available at present is a credit for a purchase that is an electronic gift card code redeemable for items. Credits for store purchases do not cover the cost of shipping.
What happens if I want to return my purchase in Fashion Nova?
Remember that your remaining Zip installments will still be due even if you can receive the store credit offered by Fashion Nova. The store credit E-Gift Card code will be delivered to the email address associated with the purchase in question (this will be direct through Fashion Nova).
Example:
You make an order of $100 for a variety of items. Unfortunately, the customer canceled the entire purchase because the clothing wasn’t as comfortable as you had hoped. Fashion Nova will provide you with an E-Gift card for $100 after they’ve processed the return at their conclusion.
Return Portal And Return Shipping Label
The method for returning an item from Fashion Nova is through the Returns Portal and, ideally, having a Return shipping address. The first is accessible to every customer worldwide; however, the latter label can only be bought by U.S. customers. The difference is that the tags permit you to track the return and get your money earlier.
Return shipping labels are available on the Returns Portal on Fashion Nova’s website. If you’re planning to return just an item label’s price is $3.99 and $7.99 for those who plan to return additional items.
Does Fashion Nova Give Money Back?
No refunds are allowed on purchases made via Fashion Nova’s store or website. There is only one choice available despite FTC complaints a credit for investments in the form of an electronic gift card. In addition, shipping costs are not part of store credit.
Wrapping Up
Established in 2006 with the help of Richard Saghian, the company employs more than 600 employees and sells its clothes worldwide.
Supported by celebrities like Cardi B., Kylie Jenner, and Amber Rose, Fashion Nova today has more than 19 million online followers!
