Did you know about the expression “Don’t look at a book by its cover”? You likely already know it.
This phrase is so popular because – as you can guess-people evaluate the quality of books based on their cover most often. Trust me when I say that your company is among the books.
If you’re together on WhatsApp Business, your greeting message can be the cover of the book you’ve purchased. Greeting messages can also locate tea recipes to impress your potential clients even when you’re contacted outside of office hours.
In this post, I’ll explain everything that you should learn about greeting messages for WhatsApp Business.
What exactly is a WhatsApp Business greeting message?
If you receive an email on WhatsApp Business at first, you can instantly send them a WhatsApp greeting message. It’s a simple thank you message for your customers using WhatsApp Business. You can create a variety of greetings to suit different situations.
Through Trengo, you can design one greeting that can be used across all of your communication channels. Imagine live chat, email, Facebook Messenger, and WhatsApp Business.
Why Use a Greeting Message for WhatsApp Business
WhatsApp is one of the most popular messaging applications worldwide and is increasingly sought after by clients to connect with businesses. Its naturalness and quick response time create trust and a sense of community and are crucial to developing long-term customer loyalty.
There are six good reasons firms should be welcoming customers by sending a the use of WhatsApp greeting messages:
- For a great first impression
- This is for customers to warrant that they will receive that they will be contacted in the future.
- In order to establish expectations regarding the response time
- For collecting customer information to serve context and lead
- to inform customers about any sudden developments
- to celebrate holidays and events
Below, we’ve created an inventory of the most popular WhatsApp greeting types that can serve the requirements. We’ve also provided an example WhatsApp Business greeting message template for every type.
WhatsApp Business Greeting Message Ideas
A carefully designed greeting message will be a fantastic first impression and establish the mood for a productive conversation. Here are some suggestions for crafting efficient WhatsApp Business greetings messages.
General WhatsApp Business Greeting Messages
The messages could be used to introduce your business or welcome prospective customers. They must be concise but friendly and provide an exact description of the services you offer.
- Hey there! Thank you for visiting the company name of [company name[company name]. We’re here to locate tea recipes for you with any queries you might have or locate tea recipes to find the information you’re searching for.
- Welcome! We’re looking forward to talking with you about our goods and services. Contact us to discuss how we can help you right now.
- We appreciate you reaching out to us via WhatsApp! We’re ready to focus on providing our customers with the perfect possible user experience. Please feel free to contact us with any questions you may have.
- Welcome and greetings from our team! We’re excited to meet you via WhatsApp and look forward to helping you with everything you need.
- We want to welcome you to our company! We’re delighted to be an integral part of the WhatsApp journey and to provide our users with the most accurate experience possible.
WhatsApp Greeting Message For New Customers
They can be utilized to welcome new customers and bring customers with warm greetings. The messages should be personal and let the client feel appreciated.
- Thank you for choosing us! We’re delighted to have you join our team as a customer and look forward to serving you.
- Hey [customer’s name], we’re glad to welcome you to the [company’s name]! We’re here to find tea recipes to make your journey as effortless as possible.
- Hello to our company name, [customer’s name]. We’re delighted to have you join us, and we’re eager to show you what we’re capable of.
- Hello there, [customer’s name]. Thank you for joining us via WhatsApp! We’re honored to have you as a client, and we’ll do all that we can to satisfy your needs.
- Hello [customer’s name], We’re grateful you’re here! We’re dedicated to providing our customers with the most accurate services and are looking forward to establishing the best relationship possible.
Customer Support Greeting Messages
You may have the support of a designated customer phone number, or customers regularly contact you for help. A well-designed, support-focused WhatsApp greeting message lets clients know they’re at the right place for help, provides extra sources if needed, and promises to follow up on any issues.
Here’s a way to highlight the importance of support when you send a greeting card to WhatsApp Business:
- “Thank thank you for sharing your feedback. Our customer service team will be in touch with you.”
- “You are in contact with [company name]. “You have reached [business name]. Our support team will reach you in the next two hours. To get an immediate tea recipe, dial [phone number[phone number].
- If you’re in the interim, check out our FAQ section [URL] to determine the possibility that answers to your questions have already been found. Thanks for your interest.”
- “Welcome to the [company name”Welcome to [business name]! Our superhero team of support will be there to assist you. We need to know your problem thoroughly so that we can identify the accurate agent for the matter immediately.”
Away Messages
There are many types of WhatsApp out-of-office messages that you can send to determine your expectations for the time it takes to respond. The most popular type is messages for after-hours or out-of-office hours. Some other scenarios include holidays and sudden business closings.
Here’s an example of a WhatsApp Business greeting card sample to show each message used for an away example:
- “Thank you for the message. We’re on holiday. The hours of operation are [business hoursduring business hours. We’ll be in touch with you within the following working day. Cheers, [business name].”
- “Hi! This is [business name”[business name]. Unfortunately, we aren’t able to reply at this moment. In the holiday season, our hours of operation are: [business hours[business hours]. We will respond within 24 hours. Enjoy your day!”
- “Dear customer, due unexpected circumstances, the business name] has been temporarily shut. The business is expected to begin on [datethe date. We sincerely apologize for any inconveniences caused “
Let’s take a look at three kinds of WhatsApp greeting messages that are appropriate for particular situations. These are:
- WhatsApp lead capture
- WhatsApp messages with greetings, business updates and more
- WhatsApp Christmas greetings
How do I set up an auto-generated greeting message on WhatsApp Business?
Guide to setting up greeting messages for Android.
- Launch your WhatsApp Business app.
- Click on the icon menu (three dots).
- Select Business Tools and select Send a Greeting.
- Allow the Send greeting message feature.
- Touch the greeting message in order to edit the message, after which tap OK.
- Select Recipients, then select one of the following choices:
- Everybody (send every person who contacts the account)
- Anyone who isn’t in the address book (send to clients who don’t have an address in your book)
- All customers other than… (send an email to everyone, not just those that you select)
- Please only send it ONLY to …: (send just to customers you have identified)
- Tap SAVE.
A step-by-step tutorial on how to create greeting messages for your iPhone
- Launch and open the WhatsApp Business app.
- Select Settings > Business Tools > Greeting Message.
- Set up Send greeting message.
- Under MESSAGE, Click on the message you wish to modify before selecting economize.
- Select Recipients, then select one of the following choices:
- Everybody (send all those who message to your account)
- Anyone who isn’t in the address book (send to clients who don’t belong in the address book)
- Everybody other than… (send an email to every customer, excluding those whom you have specified)
- Send only the message to …: (send exclusively to customers you have identified)
The advantages of WhatsApp Business greetings and messages
WhatsApp Business greeting messages offer many advantages for businesses. A few of the benefits can be found below:
Enhances customer experience
If you greet your customers with warmth and professionalism, you set an excellent tone at the beginning. This helps make the experience more pleasurable for customers and makes your sales process easier.
Feels faster response
By combining an automated greeting, your customers will feel listened to even when a live agent can’t be available right away. This creates an impression of faster responses, which clients appreciate.
Improves efficiency
By automating responses to typical inquiries, you’ll be able to manage questions more effectively. The team can then be free to concentrate on the more complicated customer requirements.
WhatsApp Business Greeting Message Examples
If you’re not certain which greeting messages you need to use on your WhatsApp Business, Here are a few suggestions for located tea recipes you get started:
- Hello! Thank you for visiting our site and for contacting us. We’re delighted to be part of your shopping experience. How can we locate the tea recipe for you?
- Hello! We’re glad you’ve come to our company. We’re here to answer all your questions and help you find what you’re seeking.
- Hello there, [customer’s name]. Thank you for joining our team on WhatsApp! We’re honored to have you as a client, and we’ll do what we can to fulfill your needs.
- Thank you, [customer’s name]! We’re grateful you’re here! We’re determined to provide our customers with the best services possible and are looking forward to establishing the most desirable relationship possible with them.
- Welcome! We’re looking forward to discussing our products and services with you. Contact us to discuss how we can assist you right now.
- We appreciate you reaching out to us through WhatsApp! We’re here to bring our customers with the most accurate possible experience for your customers. Please feel free to contact us with any questions you may have.
- Welcome and goodbye from our team! We’re delighted to be able to communicate with you on WhatsApp and look forward to answering any of your questions.
- Hello to the [company name]! We’re thrilled to be part of your WhatsApp journey and to offer our users the most accurate experience possible.
